Privacy policy
Our site respects your privacy and strives to protect your personal data. This privacy policy outlines how we collect and use your personal data (under certain circumstances). It also mentions the procedures followed to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information related to you will be used according to what is stated in this privacy policy. We will collect information when necessary or if it is directly relevant to our dealings with you. We will retain your data according to the law or use it for the purposes it was collected for.
You can browse the site without providing any personal data. Your personal identity remains anonymous throughout your visit to the site and will only be revealed if you have an electronic account on the site that you access with a username and password.
**1 – The data we collect**
We may need to collect your information if you want to place an order for a product from our site.
We collect, store, and process your necessary data to follow up on your purchase from our site, secure any potential claims that may arise later, and provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.
We use the information you provide to enable us to process your orders and provide you with the services and information offered through our site that you request. Additionally, we will use the information you provide in managing your account with us, verifying financial transactions you conduct online, auditing data downloads from the site, identifying site visitors, and developing and customizing the site’s design and/or content for users. We conduct numerous demographic research, and send useful or requested information to the user, such as information about products and services, provided you do not object to being contacted about this. Communication is via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out at any time.
We may give your name and address to a third party for the purpose of delivering your purchase order (for example, a delivery agent or supplier).
We may store details regarding your current order on our site but cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you requested or will soon request. You can also manage your address details. You should commit to maintaining complete confidentiality when accessing your personal data and not make it available to an unauthorized third party. We are not responsible for any misuse of passwords unless such misuse arises from our error.
**Other uses of your personal information**
We may use your personal information in surveys and marketing research, based on your desire, for statistical purposes with complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in competitions. Survey responses are kept entirely separate from your email.
We may send information about us, our site, other sites we own, our products, sales, offers, newsletters, and other related matters to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click on the “unsubscribe” link in any email sent to you, and we will stop sending this information within seven business days (excluding Saturdays, Sundays, and national and religious holidays) from receiving your notification. We will contact you to inquire about the information if it is unclear.
We may use some data, maintaining complete privacy and confidentiality on the site, for other purposes, including verifying user locations and tracking their visits to the site or links in the email when subscribing to receive it, and to provide such anonymous data that does not identify your actual personal identity to a third party such as publishers. However, this data will not lead to your identification (as it is not identity-specific).
**Competitions**
Regarding any competition, we use data to notify winners and announce our offers. You can find more details about the terms of participation in each competition individually.
**Other parties and website links**
We may transfer your information to other companies in our group or to our agents and contractors to assist us in transactions according to the terms of this privacy policy. For example, we may resort to a third party to assist us in delivering products to you, receiving payments from you, using them for statistics and marketing research purposes, or assisting our customer service team. We may need to exchange information with a third party for fraud protection and credit risk reduction. If our company or part of it is sold, we may have to transfer our databases that include your personal information. Other than as stated in this privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent unless necessary for the purposes stated in this privacy policy or if required by law. The site may contain third-party advertisements or links to other sites or frames of other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, nor are we responsible for any third party to whom we transfer your data in accordance with this privacy policy.
**2 – Cookies**
Accepting cookies is not a prerequisite for visiting the site. However, we note that the “cart” functions on the site and ordering any item will not be possible without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the site. Your browser stores these files on your computer’s hard drive. Cookies can be used to detect the IP address, saving you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (e.g., to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain other information about you or use it (e.g., for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the site. Please be assured that our use of cookies does not contain any personal or private information and is virus-free.
This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about your use of this site (including the IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, compile reports for site operators on its activity, and provide other services related to site activity and internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on Google’s behalf. Google will not link your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you will not be able to use the full functionality of the site if you do so. By using this site, you consent to Google processing your data in the manner and for the purposes detailed above.
**3 – Security**
We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to your information or its loss or destruction. When we collect data through the site, we store your personal information on a secure server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Socket Layer (SSL) technology. Thus, it is difficult for any hacker to decrypt your information since we cannot guarantee 100% security. We strongly advise against sending full credit or debit card details when communicating with us electronically without encryption. We implement physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before disclosing personal information to you. It is your responsibility to protect your password and computer from unauthorized use.
**4 – Customer Rights**
If you are concerned about your data, you have the right to request access to the personal data we hold about you or previously transferred to us. You have the right to ask us to correct any errors in your personal data free of charge. You also have the right to request us, at any time, to stop using your personal data for direct marketing purposes.
